Refund Policy

Digital products deserve clear purchase terms.

No purchases on this site

Brushable’s marketplace is in prelaunch. This temporary informational site has no checkout and processes no transactions. There are no purchases made through this site to refund. This draft is not a refund guarantee or a finalized policy for future digital products.

What must be clear before launch

A finalized refund policy must describe how buyers can raise concerns about a digital purchase, how requests are assessed, the responsibilities of creators and Brushable, and how any approved refund is processed. It must be published before the marketplace accepts purchases.

Digital product considerations

Future terms need to address issues such as files that cannot be accessed, material differences from a listing, duplicate purchases, and compatibility or licensing questions. These are topics for review, not promises that a specific situation will qualify for a refund.

Review, not blanket promises

This draft does not establish a refund window, guarantee approval, promise processing times, or declare all digital purchases non-refundable. Applicable consumer rights and payment-provider requirements must be considered when the final policy is reviewed.

Questions before launch

For general questions, the intended contact is support@getbrushable.com. Mailbox setup is underway and is not confirmed operational. This site does not provide an active refund-request process.